Prepare for your Cleaning

Clients are responsible for any valuable items present on the property.  To avoid loss or damage, the company kindly requests that the client secures these items beforehand.

Children must be supervised at all times to maximize productivity and avoid risks. The company will not be responsible for any incidents or cleaning up after children.

Clients must inform the company in advance of any pets on the premises. We kindly request that all pets be secured during the cleaning.

Clients must ensure safe access to the property, including clear driveways and entry codes, if needed. Our cleaning technicians will not enter properties where conditions are unsafe (e.g., active construction, pest infestations). Clients may need to reschedule if technicians are not able to access the property at the scheduled time.

Clients must ensure safe access to the property, including clear driveways and entry codes, if needed. Our cleaning technicians will not enter properties where conditions are unsafe (e.g., active construction, pest infestations). Clients may need to reschedule if technicians are not able to access the property at the scheduled time.

The company will provide all cleaning equipment and supplies, unless otherwise agreed upon in writing. Rest assured that equipment and supplies used are safe and in good working condition.

If the client prefers specific products, they must be supplied and discussed in advance.

​​The company does not clean areas with hazardous/explosive materials, pest infestations, or extreme hoarding conditions. We kindly request areas that will be cleaned to be safely accessible. Cleaning technicians are required to stay home if sick and follow hygiene protocols.

Clients must notify the company if anyone in the home is ill or has been exposed to contagious illness.